Right of withdrawal

Returns & Refunds

We strive to ensure that our products are of the highest quality. If for any reason you are not satisfied with your purchase you should inform us straight away and in any event within 14 calendar days of delivery to you. For items that have not been personalised, customised or made to order, you have a right to cancel the contract within 14 calendar days and up to a further 14 calendar days from cancellation to return the item. Simply return the item to us, unused, with its original packaging and the receipt, retaining a note of the number of the receipt for your own records, and obtain proof of postage. You will be responsible for the cost of returning the items. Refunds will be processed within 14 calendar days of receiving the returned item. If you suspect your item to be faulty, please contact us to discuss as we will arrange returns where items are faulty or there has been an error on the part of seatcovers.de. 

In case of withdrawal you have to send the ordered seat covers to:
seatcovers.de - Halim Akdeniz
Am Goldberg 54
41469 Neuss
Germany
phone: +49 2137 929 729

In the case of personalised, customised or made to order items, please inspect the goods on delivery and inform us immediately, and in any event within 5 calendar days, of any suspected fault or discrepancy. We shall be happy to discuss any suspected fault or error on our part and arrange returns for inspection. Subject to our right to refuse to do so if no fault or error is found and your returning the item unused, we will provide you with your choice of a full refund, agreed alterations, or exchange.

The following are classed as personalised, customised or made to order items: Any kind of customized seat covers which is not advertised in our shop. For example: You want to have the seat covers in black with red sewing. This is a personalized item as we have these covers as standard in black with black sewing only.